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What if I cancel after I have already booked for Kilimanjaro?

While some companies will choose to confiscate the entire amount you deposited other companies will refund you some percent or the whole money you gave as a deposit or full payment. You have to check with the companies cancelation policy to be sure about what is happening. Either, we highly recommend that before confirming your booking you actually take time to read and understand the company’s cancelation policy.

To most of operators once your trip has been confirmed the deposit is non-refundable. Cancellation Fees 60 days or more prior to your trip start date, the cancellation fee is 20% of the total trip price. 59 to 32 days prior to trip departure, 50% of the total trip price will be refunded. 31 days or less prior to trip departure, there is no refund.

a. If you cancel your trip the cancellations must be sent in writing to the office that confirmed the reservation. Cancellations shall only be effective from the date of receipt of cancellation by the booking office. In case of a booking cancellation, the Company shall retain the full deposit.

b. If a booking is cancelled the client is subject to a cancellation fee as follows: until 4 weeks prior to departure – 30% Cancellation Fee

c. 4-2 weeks prior to departure – 50% Cancellation Fee

d. 2-1 weeks prior to departure – 75% Cancellation Fee

e. Less than 1 week prior to departure – 100% Cancellation Fee

The Company reserves the right to cancel any tour at its sole and absolute discretion, however, in that case the Company agrees to refund all monies already paid by the client. This shall be the Company’s sole responsibility to the client and no claim for any damages, howsoever arising, shall accrue against the company.

In all cases of cancellations you will also need to cover our non-refundable and partially refundable expenses, such as hotel reservations or domestic air tickets. Before issuing a refund, we will deduct those expenses and the costs of fund transfer. If you cancel you’re booking cancellation fees will apply. A cancellation is only possible in written way.

You should sign cancellation insurance at the time of booking which will cover cancellation fees. If you leave a tour for any reason after it has commenced it is obliged to make any refunds for unused services. The client should provide receiving written notice of cancellation on Tour Company. If you transfer to another date, your payment will be applied toward your new itinerary with no additional fees. If you transfer to another date, your payment will be applied toward your new itinerary and you will be charged an additional $100 per person change fee.

If you transfer dates, your full payment will be applied toward your new itinerary and you will be charged an additional $150 per person change fee. Climber is required to cancel their place on a climb. All trip participants are required to obtain Travel Insurance that includes coverage for medical evacuation, repatriation and medical expenses for the duration of their program. Optional Trip Cancellation Insurance is strongly encouraged.

Any emergency on the life activities may occur which may cause you to cancel your program and travel plans. A Trip Cancellation policy may be your avenue to recover fees if you cancel for covered reasons. However there are some companies that will choose to take possession of the entire amount you deposited other companies will refund you some percent or the whole money you gave as a full payment. You have to check with the companies cancelation policy to be sure about what is happening. And the responsible company which could do as it suggest.

What steps to follow when you want to cancel your trip?

Cancellations must be sent in writing to the office that confirmed the reservation. Cancellations shall only be effective from the date of receipt of cancellation by the booking office. In case of a booking cancellation, the Company shall retain the full deposit.

If a booking is cancelled the client is subject to a cancellation fee as follows: until 4 weeks prior to departure – 30% Cancellation Fee
4-2 weeks prior to departure – 50% Cancellation Fee
2-1 weeks prior to departure – 75% Cancellation Fee
Less than 1 week prior to departure – 100% Cancellation Fee

You have the right to cancel your trip any tour at its sole and absolute discretion, without prior notification in instances where this is unavoidable. However, in that case the Company agrees to refund all monies already paid by the client. This shall be the Company’s responsibility to the client and no claim for any damages, howsoever arising, shall accrue against the company. Tour Companies they should allow indefinite holds on your deposit and you will be able to use it for any trip. Your money will be returned if you being sick or having other valid reasons for cancellation is not necessary

The following cancellation fees shall apply

Note: the cancellation fees or penalty is depend on tour operator you choose this is according to (kinapa). You will get a 10% cancellation penalty in 90 and more days before the scheduled start of your tour. You will get a 30% cancellation penalty in 60-89 days before the scheduled start of your tour. You will get a 50% cancellation penalty in 30- 59 days before the scheduled start of your tour. You will get a 75% cancellation penalty in 8 - 29 days before the scheduled start of your tour.

All cancellation penalties are based on the total tour price. In all cases of cancellations you will also need to cover non refundable or partially refundable expenses, such as hotel reservations or domestic air tickets.

Note: No refunds will be made for all cancellations made in 7 or less days prior to the scheduled travel dates.

Therefore, while there is no refund for shortening days on the Kilimanjaro. You crew will be supportive to help you down the mountain. You may as well give the tips per days you have been on the mountain or stick to math you planned earlier before shortening the days. Either, way your reception and certificate shall be granted as previously planned.

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